Website: https://dampchecksa.co.za
Business Address: 3 Boat Turn Street, Laser Park, Roodepoort
Email: info@dampcheck.co.za
Landline: 011 794 7395

1. Introduction

Damp Check (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or interact with us.

2. Information We Collect

We collect personal information in the following ways:

  • Directly from you when you contact us via our website, email, or phone

  • Automatically when you use our website through cookies and similar technologies

The personal information we may collect includes:

  • Name and surname

  • Contact details (email address, phone number)

  • Physical address

  • Company or organisation details (if applicable)

  • IP address and browsing behaviour


3. Purpose for Collection

We collect and use your personal information for the following purposes:

  • To respond to your enquiries or provide quotes

  • To schedule site visits or consultations

  • To provide our damp-proofing and related services

  • To send service-related communication or updates

  • For customer support and after-sales service

  • To improve our website and user experience

  • To comply with legal or regulatory obligations

4. Legal Grounds for Processing

We will only process your personal information where:

  • You have provided consent

  • It is necessary to carry out the services you requested

  • It is required to comply with legal obligations

  • It is in our legitimate business interest, and does not override your privacy rights

5. Disclosure of Personal Information

We do not sell your personal information. We may share your data with third parties in the following instances:

  • Service providers who assist with our operations [e.g. website hosting, marketing, or communication platforms]

  • Professional advisors [e.g. legal or accounting services]

  • Law enforcement or regulators when required by law

All third parties are contractually bound to protect your information and use it only for the purpose for which it was shared.

6. Data Security

We take reasonable and appropriate technical and organisational steps to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

These include:

  • Secure hosting environments

  • Use of firewalls and SSL encryption

  • Access controls and staff confidentiality agreements

7. Retention of Information

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

8. Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you

  • Request the correction or deletion of your personal information

  • Object to the processing of your personal information

  • Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us at info@dampcheck.co.za or call us at 011 794 7395.

9. Use of Cookies

Our website uses cookies to improve your experience. Cookies help us understand user behaviour, analyse traffic, and optimise content. You can control cookie settings via your browser.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date”. We encourage you to review this page periodically.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Damp Check
3 Boat Turn Street, Laser Park, Roodepoort
Email: info@dampcheck.co.za
Phone: 011 794 7395